With the Food-Tech giant Zomato recently launching its IPO and going public, the positivity and optimism surrounding not just the company, but the larger at-home delivery-based platform economy have never been higher.
But the rise of this platform economy is slowly coming under fire as well. The Delivery Executives associated with platforms like Zomato, Swiggy, Dunzo, Grofers and more, have recently been raising their voices to demand better working conditions and wages. And the conditions that they highlight show the dark side of an industry enjoying investor and public confidence.
So what are these issues? What goes on in the background of these companies? What can be done going ahead? Sourya Reddy explains.